Prohibited Online Goods

Prohibited Items

  • Unpackaged Goods.
  • Goods that are not packed safely and carefully to a standard as published on our website with the outer packaging and internal cushioning sufficient to protect the goods for shock, vibration, compression and short drops during the handling and sortation process, transport and storage.
  • Any consignment that has a value in excess of $1,000.
  • Any single parcel that has an actual weight in excess of 25kg.
  • Any single parcel that has a cubic volume in excess of 0.1 cubic metres (m³ = length x width x height), or has the longest side measuring more than 160cm for domestic sending, and 120cm for international shipments (surcharges will apply any single parcel over 120cm in length).